The Prime Minister, Giorgi Kvirikashvili and the Minister of Internal Affairs, Giorgi Mghebrishvili opened a new center of the Ministry of Internal Affairs “112” in Rustavi. The event was attended by members of the Government of Georgia, representatives of international organizations, private and non-governmental sectors.
“New Generation 112” was created based on the experience of the best emergency centers in the world. Rustavi “112” will work in parallel with the center of Tbilisi and will receive calls from citizens throughout Georgia within 24 hours. The purpose of the new center is the smooth, continuous operation of “112” and the unloading and insurance of the Tbilisi Emergency Management Center.
“In order to ensure maximum public safety and improve the quality of services in this regard, the Ministry of Internal Affairs is focused on continuous technological development,” said Giorgi Mghebrishvili at the opening of the center. Alternative Center for Operational Assistance Management. “112” of the Ministry of Internal Affairs is an object of strategic importance. It is a bridge between a citizen in the most difficult moments and the emergency services. Therefore, its smooth and continuous functioning is extremely important for the state. “
Built in accordance with international standards and equipped with modern equipment, the new 112 center has an adapted working environment for people with special needs. The so-called Anti-stress rooms will allow the dispatcher-operators working there to alleviate the difficult work process. “New Generation 112” also has a training center, which will train professional operator-dispatchers.
The guests invited to the opening ceremony of the center got acquainted with the innovatively implemented and planned innovative projects in the Ministry of Internal Affairs “112” for 4 years, inspected the existing infrastructure and attended the first call process.
