Remember!
- Speak clearly and vividly and do not hang up the phone before the call-taker finishes talking!
- Every incoming call is being recorded for quality assurance purposes!
112 is the single emergency number of Georgia, which was established in 2012 to provide efficient management of emergencies.
Call-takers and dispatchers of 112 handle calls 24/7 and immediately transfer information about the incident to the relevant units. 112 call-takers are the only connection between the callers and the emergency units.