Communication Channels

Mobile Application - 112Georgia 

Any person on the territory of Georgia can download and use 112 mobile application. The main advantage of the application is the ability to determine the location of the user. The app is free of charge and is compatible with Android and iOS platforms. Furthermore, it is available in five languages: Georgian, English, Russian, Armenian and Azerbaijani. 

Using 112 Mobile Application to place hoax or false call is strictly prohibited and is punishable by law!

 

Application has a variety of features:

Call 112 from the Application

The application allows users to place calls to 112 from the application and simultaneously send the location coordinates (the only prerequisite is that the GPS service be enabled) 

 

Chat with 112 call-taker (Chat) 
This feature can be used for emergencies when the caller can’t make a call but can chat with the call-taker to explain further details. 
If GPS service is enabled, while using the chat feature, the application will send the user’s location coordinates to 112. If the user has run out of data, location coordinates will be sent to 112 in the form of SMS.


Silent Alarm – SOS 

The solution is tailored to situations when making a call can create or increase the danger. 

For using the SOS feature, users must enable GPS service. Pressing the SOS button sends the user’s location coordinates and 112 will dispatch the police to the indicated address. 


Making a video call to 112

(The service is intended only for deaf and hard of hearing people)

Only deaf and hard of hearing people can contact 112 through a video call from the application. These calls are managed by call takers who know sign language.

While using the video call function, if the user has activated the GPS service, the coordinates determining the location of the initiator will be sent to 112.